The mechanic was extremely informative and helpful. He made sure we were getting full customer service, made sure we were taking advantage of offers and coupons, and told us everything we needed to know about their products. We have had bad experiences with other oil change shops in the area; like the Jiffy Lube near the 15 freeway off of foothill. At this location, we were not fooled into anything and were told fully what would be going on with the oil change. Very pleased and will be coming back! Check their website for offers and get the veteran discount if it applies to you!